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The Cuckoo’s Nest – Shipping Policy

The Cuckoo’s Nest ships Australia-wide using Australia Post.

Orders are processed within 2 business days (excluding weekends and public holidays). Orders placed after 5pm will begin processing the next business day.

Shipping costs are calculated at checkout.

Please ensure your delivery address is correct at checkout, as we are unable to amend it once your order has been dispatched.


Tracking & Delivery

All orders are sent with tracking.

Delivery timeframes are provided by the carrier and may vary depending on location.

If your parcel arrives damaged or does not arrive, please contact us at info@thecuckoosnest.com.au with your order number. We will investigate with the carrier and work towards a resolution.


Free Shipping Promotions

Free shipping promotions (when offered) apply to standard orders only and cannot be combined with split transactions.

Click & Collect

Click & Collect is available by appointment from Melville, WA.

Select Click & Collect at checkout. You’ll receive an email when your order is ready, along with collection details.